Privacybeleid

Privacy Policy

Last updated: July 30, 2026

At Enma & Koid, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

This website is operated by:

Enma & Koid
Operated by Voolg Selling Plaza

Business Owner:
Mario Milton Tomas Schierenbeck

Business Address:
Het Rond 12 B
2711 BW Zoetermeer
The Netherlands

Email: support@enmakoid.eu

Telephone: +31 6 25177128

Chamber of Commerce (KVK): 93708165

2. Information We Collect

Depending on how you interact with our website, we may collect:

Personal Information

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number

Order Information

  • Products purchased
  • Order history
  • Payment status
  • Delivery information

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies
  • Website usage data

Customer Support Information

Information you provide when contacting our customer service.

3. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Process payments securely.
  • Detect and prevent fraud.
  • Improve our website and services.
  • Communicate with you regarding your orders.
  • Send marketing emails only where permitted or with your consent.
  • Comply with legal obligations.

4. Legal Basis for Processing

If you are located within the European Economic Area (EEA), we process your personal data based on one or more of the following legal grounds:

  • Performance of a contract.
  • Compliance with legal obligations.
  • Legitimate business interests.
  • Your consent, where required.

5. Sharing Your Information

We only share your information when necessary.

This may include:

  • Shopify
  • Payment providers
  • Shipping carriers
  • IT and hosting providers
  • Fraud prevention services
  • Government authorities where legally required

We never sell your personal information.

6. Shopify

Our store is hosted by Shopify Inc., which provides the e-commerce platform that allows us to sell our products.

Shopify processes certain personal information to operate the store and securely process transactions.

For more information, please visit Shopify's Privacy Policy.

7. Cookies

Our website uses cookies and similar technologies to:

  • Keep the website functioning properly.
  • Remember your preferences.
  • Analyze website traffic.
  • Improve your shopping experience.

Where required by law, we request your consent before placing non-essential cookies.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill your orders.
  • Meet legal obligations.
  • Resolve disputes.
  • Prevent fraud.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data.
  • Correct inaccurate information.
  • Delete your personal data.
  • Restrict processing.
  • Object to processing.
  • Withdraw consent.
  • Receive a copy of your data.
  • Lodge a complaint with your local data protection authority.

To exercise these rights, please contact us.

10. International Transfers

Some of our service providers may process your information outside your country.

Where required, appropriate safeguards are implemented to protect your personal information in accordance with applicable privacy laws.

11. Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Children's Privacy

Our website is not intended for children under the age of 16.

We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on this page with the updated revision date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.

Enma & Koid
Operated by Voolg Selling Plaza

Business Owner:
Mario Milton Tomas Schierenbeck

Business Address:
Het Rond 12 B
2711 BW Zoetermeer
The Netherlands

Email: support@enmakoid.eu

Telephone: +31 6 25177128

Chamber of Commerce (KVK): 93708165

Business Hours:

Monday – Friday
09:00 – 17:00 (Central European Time)